Returns

Returns

Returns and Refunds

All standard return policies apply to eligible item(s). The item(s) must be new, unworn, in the same condition in which you received the item(s), without any traces of perfumes or other applied scents and in the original packaging.

Returns must be initiated within 14 days of receiving the item.

To initiate a return, please email Silver Sculptor at joanne@thesilversculptor.com with your order number and reason for return.

Silver Sculptor will provide a prepaid return shipping label. We are unable to offer free return shipping on eligible item(s) returned. We will deduct the standard $4 return shipping fee from your refund when processing the return.

If the piece is defective, or incorrect, then please contact me to discuss. Please note however, that each piece is made by me by hand, it's not manufactured in any way, therefore there may be small discrepancies, eg, a letter or number may be stamped slightly off center. This is not classed as a defect, it's simply the handmade aspect of the product and adds to the charm.